Description
The milestone when the new system is “complete” and available to all users as their default intranet is called “Go-Live”, “Launch” or the “cut-over date.” This is a key milestone, obviously, with a lot going on. An effective training and engagement method is to develop a SharePoint Survey in a contest format. This “go-live contest” encourages users to walk through the intranet and develop basic skills training.
This Go-Live Contest and Training Survey is a dynamic way to drive user adoption and excitement. It transforms a routine training task into a fun, interactive event. By gamifying the learning process, you motivate employees to engage with the new intranet on their own terms, leading to more authentic and lasting skill development. Instead of simply telling users how to use the site, this method guides them to discover its features for themselves, which solidifies their understanding and makes them feel empowered.
The questions are designed to encourage and support users to:
- learn how to navigate the site;
- explore the structure of the intranet;
- understand key lists and libraries;
- learn fundamental skills;
- know where to get help and support;
- feel good about the new system.
Why a Go-Live Contest and Training Survey is a Powerful Tool
A Go-Live Contest and Training Survey is a highly effective way to ensure your entire staff, not just a few power users, understands and adopts the new intranet. Traditional training sessions, while useful, can be passive. This contest format, however, requires active participation. It forces users to go into the new system, click on links, and find specific information to answer the questions. This hands-on, self-paced learning is often far more impactful than a one-time webinar.
The competitive nature of a contest also creates a positive buzz around the new intranet. People are more likely to participate when there’s a chance to win prizes or bragging rights. This simple motivation can dramatically increase participation rates and ensure that everyone, from the most tech-savvy to the most hesitant, gives the new system a try. For a deeper understanding of this strategy, you can explore the principles of gamification in corporate training. This article from the eLearning Industry provides excellent insight into how and why this approach works.
Designing Your Go-Live Contest and Training Survey for Maximum Impact
To create an effective Go-Live Contest and Training Survey, you must craft questions that are both engaging and educational. Each question should be tied to a core skill or a key piece of information on the new intranet. For instance, a question might ask, “What is the name of our CEO as listed in the employee directory?” or “Where can you find the company’s Q3 financial report?”
The answers to these questions are not as important as the process of finding them. This structured exploration ensures that users touch on all the critical areas of the intranet. The survey should be easy to access and complete, and the rules of the contest should be transparent. You’ll want to clearly communicate the prize and the deadline to maintain engagement. This process not only provides training but also gives you a quantifiable measure of user engagement right after launch. This invaluable data can inform future training and communication strategies.
This method also provides valuable feedback to the project team. By reviewing which questions were most challenging, you can identify areas where the intranet’s navigation or content needs to be improved. A well-designed Go-Live Contest and Training Survey is a critical final step in the launch process, solidifying user skills and building a positive foundation for the future. You can see how this strategy fits into the broader launch plan by reviewing our Go-Live Plan.
FAQs
What is the Go-Live Contest and Training Survey? This is a dynamic tool that uses a SharePoint survey in a contest format to drive user adoption for a new intranet. It transforms routine training into a fun, interactive event that encourages employees to explore the new system and learn essential skills on their own.
Why is this approach more effective than traditional training? This contest format is highly effective because it requires active participation. Instead of just being told how to use the site, employees must go into the new system to find the answers to the questions. This hands-on, self-paced learning leads to more authentic and lasting skill development.
What will my team learn from this contest? The questions are designed to encourage your team to develop fundamental skills. By participating, they will learn how to navigate the intranet, explore its structure, find key lists and libraries, and understand where to get help and support. This structured exploration helps them feel confident and good about the new system.
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